Due to the nature of the custom services we provide, we do not offer refunds. All sales are final.
Our team is committed to delivering a finished product and welcome any feedback at any time to address any concerns regarding the deliverables. Ballen Brands will work directly with our clients to find a fair solution to accommodate any misunderstandings related to the services that we offer. This may include website text and graphical updates, additional content or services, or ongoing support in our areas of expertise that align with the vision of our customers.
Ballen Brands does not require long term contracts and ongoing services can be canceled at any time at no cost to the customer.